ISO 20000 Lead Auditor Training

Become an internationally recognized ISO 20000 Lead Auditor with TrekSkills. Gain deep knowledge of IT service management, ISO 20000:2018 requirements, auditing skills, nonconformity handling, and practical audit experience. Get mock audit practice, exam preparation, and expert job support for your ITSM career.

What You'll Learn

  • IT service management and ISO 20000:2018 requirements
  • Planning, conducting, and reporting ISO ITSM audits
  • Handling nonconformity, CAPA, and continual improvement
  • Practical audit exercises and mock audits
  • Exam prep, portfolio, and job support

Course Duration

32 Hours | Weekday & Weekend Batches | Online & Classroom

Target Audience

  • IT service managers and auditors
  • ITSM professionals and consultants
  • Compliance, operations, and process leaders
  • Anyone preparing for ISO 20000 Lead Auditor exam

Why Choose TrekSkills?

  • Certified ISO trainers with ITSM audit experience
  • Hands-on mock audits and real ITSM case studies
  • Portfolio, interview, and job support
  • Full exam prep with sample questions
  • Flexible batches and free demo session

Detailed Course Content

Get in Touch

Get in Touch

Frequently Asked Questions

Is ITSM or audit experience required?

No, but experience in IT service management or auditing helps. The course is suitable for all backgrounds.

Are mock audits and practical exercises included?

Yes! Each module includes hands-on ITSM audit practice and real-world case studies.

Is the course mapped to the latest ISO 20000 standard?

Absolutely. The curriculum is fully aligned with ISO 20000:2018 requirements.

Is there portfolio and job support?

We offer portfolio building, resume, interview support, and job referrals for ITSM and audit roles.

Can I attend a free demo?

Yes! Register for a free demo and see TrekSkills' ISO 20000 Lead Auditor training in action.

Chat Now
Need Career Guidance?