Privacy Policy

1. What Information Do We Collect?

• Name, contact number, and email address
• Location (city, country)
• Employment details (company name, designation)
• Technical details (IP address, device, browser info)
• Details provided during registration, payment, or support requests

TrekSkills only collects information required to provide and improve our services. We do not seek to personally identify users beyond operational requirements.

2. How Do We Use Your Information?

• To create and manage your account
• To provide requested services and process payments
• To communicate updates, promotions, and administrative information
• To deliver targeted content and offers based on your preferences
• To manage user inquiries and support requests
• To improve and optimize our services (analysis, feedback, and quality control)
• For legal and regulatory compliance

We will not share your personal information with third parties except for the purposes outlined above, or unless required by law.

3. Payments & Data Security

• Payments are processed securely via accredited payment gateways. Card details are not stored on our servers.
• All personal data is transmitted using industry-standard encryption protocols.
• Users are advised to retain transaction receipts for their records.

4. Refund & Retake Policy

• If a course is withdrawn by TrekSkills, a 100% refund or course credit will be provided.
• If you cancel 15+ business days before training, you are eligible for a full refund.
• Cancellations within 15 days are subject to an administrative fee.
• Refunds are issued to the original payment method within 7-10 working days post-approval.
• Retake and redo requests must comply with our class attendance and feedback policy.

5. User Eligibility & Terms

• Users must be 18 years or older to register or transact on our website.
• All use is subject to Indian laws and the jurisdiction of courts in India.
• By using our site, you agree to our terms and privacy practices.

6. Updates to This Policy

7. Contact Us